My recent experience with Betwinner has been incredibly frustrating. Just hours before a match, I encountered a sudden issue with the Authenticator code, rendering it invalid and preventing any further access to my account. Despite multiple attempts and their constant suggestions to send emails and ID photos, the issue remains unresolved.The inability to access my account at such a critical time, especially when I had a significant bet pending, has been immensely disappointing. The operator's lack of prompt action or effective support in resolving this matter has left me in a frustrating and helpless situation.The urgency of the situation, coupled with their unresponsive approach, has been unacceptable. As a result, I've been left unable to manage or monitor my bets and have faced a significant loss due to this sudden account access issue.This lack of resolution despite following their suggested procedures has severely impacted my trust and satisfaction with Betwinner's services. I strongly urge for a more proactive and efficient approach in addressing such critical account access issues to prevent similar situations for other users.